Contact information

Contact Information – IBGSHOP STUDIO

Effective Date: January 4, 2026

We’re here to help! If you have questions about orders, digital downloads, custom artwork, or general inquiries, please reach out using the contact information below.

Customer Support

📧 Email: ibgshopstudio@gmail.com
⏱️ Response Time: Within 24–48 hours

Best Reasons to Contact Us

  • Questions about digital downloads

  • Issues accessing or downloading files

  • Custom or personalized artwork requests

  • Licensing or usage questions

  • Order verification or file replacement

Important Notes

  • IBGSHOP STUDIO sells digital products only

  • No physical items are shipped

  • Please include your order number and platform used (Etsy, Shopify, website) when contacting us for faster assistance

Business Hours

🕒 Monday – Friday
9:00 AM – 6:00 PM (EST)

Policy Acknowledgment

By contacting IBGSHOP STUDIO, you agree to our published policies, including our Terms of Service and Return & Refund Policy.