Shipping policy
Shipping Policy – IBGSHOP STUDIO
Effective Date: January 4, 2026
Contact Email: ibgshopstudio@gmail.com
Digital Delivery Only
IBGSHOP STUDIO sells digital artwork and digital downloads only.
No physical products are shipped.
All purchases are delivered electronically.
Delivery Method
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Digital files are delivered via instant download after payment confirmation
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Files can be accessed through the platform where the purchase was made (Etsy, Shopify, website, etc.)
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A download link or access instructions will be provided at checkout or via email
Delivery Time
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Instant Access: Most digital files are available immediately after purchase
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Custom Orders: Delivery time will be communicated at the time of order and varies based on project scope
No Shipping Fees
Since all products are digital:
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No shipping charges apply
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No handling or packaging fees
Download Responsibility
Customers are responsible for:
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Downloading files within the platform’s allowed timeframe
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Ensuring their device and software are compatible with the file format
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Saving and backing up purchased files
If files are lost or deleted, customers may contact us for file replacement upon order verification.
Custom & Personalized Orders
Custom digital artwork:
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Does not qualify for instant download
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Will be delivered electronically once completed
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Delivery timelines vary and will be communicated clearly before production begins
Incorrect Email or Access Issues
IBGSHOP STUDIO is not responsible for:
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Incorrect email addresses provided at checkout
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Failure to access files due to user error or platform restrictions
However, we are happy to assist if access issues occur.
Contact Us
If you experience any issues with digital delivery, please contact us:
📧 ibgshopstudio@gmail.com
⏱️ Response Time: 24–48 hours
Policy Acceptance
By purchasing from IBGSHOP STUDIO, you agree to this Shipping Policy.